Situated just 5 minutes' walk from CentroCentro, the 5-star Hospes Puerta De Alcala Hotel Madrid offers a bureau de change and a lift. Located nearly a 20-minute walk from Plaza Mayor, this Madrid hotel features a safety deposit box and 24-hour security service.
Furnished with sound-proofed windows, all rooms are equipped with a flat-screen TV with satellite channels along with a coffeemaker. Guests can also make use of a walk-in shower and a separate toilet, as well as comforts such as hairdryers and shower caps. Some rooms boast views of the garden. Looking onto the garden, the guest room features kitchenette with a microwave, tea and coffee making facilities, and fridges.
The Hospes Puerta De Alcala offers a wide range of services including a Turkish steam bath and a Turkish steam room. A comfortable stay at the property awaits you with a wellness area and a spa lounge featuring beauty therapy, body scrub, and pedicure. The Hospes Puerta De Alcala Madrid also provides a business centre for those arriving on business.
Breakfast is provided in the restaurant. Guests will enjoy Spanish dishes at a.n.E.l Tapas & Lounge Bar, which is nearly a 5-minute walk from this Madrid hotel.
The property in Salamanca with top-notch boutiques, delicious restaurants, and some beautiful mansions is within a 10-minute drive of Calle Ponzano tapas and just a short drive from such shopping venues as Gran Via Boulevard. The Hospes Puerta De Alcala Madrid stands about 5 minutes' walk from Retiro tube station. Visit El Estanque Grande, at a distance of 550 metres from the accommodation, and feel complete harmony with the nature of Spain. One of the most important attractions in Madrid is El Retiro Park, located in close proximity to Hospes Puerta De Alcala Hotel. This Madrid property is also situated adjacent to Serrano bus stop.
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Here you can find verified reviews our users posted on this website
Mike
2023-08-23
Comprehensive breakfast, central location, helpful staff, convenient for major facilities, close to museums and shopping districts.
Nothing that I didn't like.
Ashley
2023-07-11
The hotel is located in an excellent area, right next to a beautiful park where you can enjoy the outdoors. It is also conveniently close to all the best shops, major art galleries, and popular tourist attractions. The rooms are spacious and comfortable, offering a lovely view. The staff provides excellent service, making sure all your needs are met. The breakfast buffet is good, with a variety of options to choose from.
The water pressure in the shower could be better.
Arthur
2023-07-07
The staff are extremely helpful, making our stay feel like clockwork. The location is excellent, with easy access to public transportation and popular tourist destinations. The spacious room with a massive bed and nice bedding was a pleasant surprise. We also appreciated the good size wardrobes and the safe. The windows opening onto a quiet quadrangle ensured a peaceful night's sleep. Although we didn't have time to use the spa, it looked inviting and we liked the fact that each guest could book a private hour to enjoy it. Lastly, the on-street restaurant provided a great atmosphere to dress up and be seen.
Felt very relaxed, no complaints.
Fred
2023-07-02
The hotel's location is excellent, with all major Madrid attractions within walking distance. It is also close to all transport options, making it convenient for travelers. The rooms are comfortable and clean, and the staff is friendly and helpful. The breakfast is comprehensive, and there are plenty of facilities available for guests to enjoy.
Some of the bar staff at the terrace restaurant can be a little gruff and slower to serve non-Spanish speakers.
Kenneth
2023-06-08
We had a great Easter break at this hotel. The location was perfect, with easy access to the main attractions and metro station nearby. The staff were friendly and helpful, providing recommendations and assisting with our needs. The room was spacious and comfortable, with a modern design. The breakfast had a good selection of options to choose from.
The shower had low water pressure, which was a bit disappointing. Additionally, the wifi connection was only adequate, and at times we experienced slow speeds.
Jack
2023-06-06
The staff at Hospes went above and beyond to ensure that my stay was exceptional. From the moment I arrived, I felt welcomed and well taken care of. They were attentive, friendly, and always available to assist with any request or question I had. The level of service provided by the staff truly made a difference in my experience.
Although there were some minor drawbacks, such as the occasional noise from the outdoor bar and restaurant, they did not overshadow the overall positive experience I had at Hospes. The impeccable location, spacious rooms, and the warm and welcoming atmosphere created a memorable stay.
Ian
2023-05-22
Excellent customer service, accommodating and helpful staff. Upgraded to a spacious suite. Convenient location, within walking distance to various areas. Left a treat upon our return. Highly recommended!
David
2023-05-10
This luxurious hotel fulfilled all my exclusive amenities needs. The room was spacious and spotless, with sweet treats and a variety of teas. The staff was exceptional, attentive to every detail and made me feel special during my stay. The location is perfect, facing a beautiful landmark and walking distance from museums and squares. The catering service was also excellent, with a delicious buffet breakfast and special diet menus available.
The only minor issue was the high cost of the parking, but the staff offered helpful tips on alternative options. this hotel provided me with an amazing experience and I highly recommend it to anyone who wants a comfortable and lavish stay.
Stanley
2023-04-04
The hotel is located in a nice area of the city, near the metro and central Madrid, making it easy to explore the tourist areas. The cleanliness of the rooms was impeccable and the hotel facilities were beautiful. The staff was professional and accommodating, providing a 5-star experience with every detail.
There was nothing I didn't like.
Harold
2023-03-07
Excellent service with free room upgrade. Good location for shopping and museum visit. Two nearby fashion restaurants. Comfortable bed and spacious shower room with two sinks.
Harry
2023-02-28
Welcoming staff, excellent location, spacious rooms with balcony, great food and room service, fantastic massage in the spa, friendly and helpful manager and staff.
Dennis
2023-02-02
The location of this hotel was fantastic, right by the Puerta de Alcala. The room was spacious and beautifully decorated, with thoughtful amenities. The breakfast was delicious and the staff were attentive and welcoming. I had a great stay and would definitely return to this cozy and excellent hotel.
Ian
2022-12-16
This hotel provided a luxurious experience with exclusive amenities to fulfill my needs. The service was impeccable, from the catering service to the spa lounge - I felt pampered throughout my stay. The restaurant offered a delicious range of dishes, and the in-room breakfast was a delightful touch. The location advantages of being in the heart of the city added to the charm of the venue.
The only minor issue was the limited public space. However, the reception staff were quick to recommend suitable alternatives nearby.